Creating a Mailbox
Step 1
In Plesk go to Mail → Create Email Address.
Step 2
Enter the email address and set a password. Click OK.
All plans include 100 mailboxes.
Webmail
Access webmail
Open https://webmail.yourdomain.com or use the Webmail button in Plesk next to the mailbox.
Setting Up an Email Client
Use these settings in Outlook, Thunderbird, Apple Mail, or any IMAP client:
| Setting | Value |
|---|---|
| Incoming (IMAP) | mail.yourdomain.com, port 993, SSL |
| Incoming (POP3) | mail.yourdomain.com, port 995, SSL |
| Outgoing (SMTP) | mail.yourdomain.com, port 587, STARTTLS |
| Username | your full email address |
| Password | mailbox password |
Email Forwarding
Set up forwarding
Go to Mail → click the mailbox → Forwarding tab → enter the destination address.
Spam Protection
SpamAssassin
Go to Mail → Spam Filter to enable SpamAssassin and set the sensitivity level.
DNS Records for Email (SPF, DKIM, DMARC)
If your domain's DNS is hosted with us, these records are managed for you. If you use an external DNS provider, add the records below so your outgoing mail is authenticated and does not land in spam.
SPF
SPF authorises our server to send mail for your domain. Add this to your domain's TXT records:
v=spf1 include:spf.euronodes.com ~all
Using include:spf.euronodes.com keeps your record correct automatically even if
our sending IP changes later.
Only one SPF record per domain
A domain may publish only one v=spf1 record. If you already have an SPF
record, do not add a second one. Merge our include into your existing
record, just before the final all mechanism. For example:
v=spf1 +a +mx -all
becomes:
v=spf1 +a +mx include:spf.euronodes.com -all
Two separate SPF records cause a permanent error and break authentication.
DKIM and DMARC
DKIM
Enable DKIM signing in Plesk under Mail → Mail Settings → select your
domain → tick Use DKIM spam protection system to sign outgoing mail. Plesk
then shows the default._domainkey TXT record to publish at your DNS provider.
DMARC
Once SPF and DKIM are in place, add a DMARC policy as a TXT record on
_dmarc.yourdomain.com. A safe starting policy is:
v=DMARC1; p=none; rua=mailto:[email protected]
Tighten p=none to p=quarantine or p=reject once you have confirmed your
mail passes SPF and DKIM.
Still failing SPF after the change?
DNS changes can take time to propagate. If outgoing mail still fails SPF after a few hours, open a support ticket and we will confirm the exact sending host for your hosting account.