MTR Reports - Network Diagnostics

Don't Use Ping

Ping is unreliable for diagnosing network issues. Instead, use MTR (My Traceroute) to send us detailed network diagnostics.

Install MTR

Installation

Linux/Mac:

# Ubuntu/Debian
sudo apt install mtr

# macOS
brew install mtr

Windows: Download from WinMTR or use WSL with Linux instructions above.

Generate MTR Report

Run MTR

# Run for 100 packets (takes ~2 minutes)
mtr -c 100 <target_host> > mtr-report.txt

# Example:
mtr -c 100 8.8.8.8 > mtr-report.txt

Then send us the mtr-report.txt file.

What MTR Shows

Why MTR is Better

MTR shows: - Packet loss at each hop - Latency variations - Route path to destination - Jitter and consistency issues

This gives us much more information than ping to diagnose your network problems.