Datacenter Safety & Security
Overview
NATO-Accredited Facility
Your data is hosted in a NATO-accredited datacenter with military-grade security standards. This facility has been formally inspected and approved by NATO to handle classified information.
Physical Security
Access Control
Multi-Layer Security
- 24/7 Armed Security - Professional security personnel on-site at all times
- Biometric Access Controls - Fingerprint and retinal scanning for authorized personnel
- Escort Requirements - All visitors must be accompanied by authorized staff
- CCTV Monitoring - Comprehensive video surveillance with recording
- Mantrap Entry Systems - Dual-door security chambers prevent unauthorized access
Environmental Safety
Climate Control
Optimal Operating Conditions
- Temperature Control - Maintained at 20-22°C (68-72°F)
- Humidity Management - 45-55% relative humidity
- Air Filtration - HEPA filtration systems remove contaminants
- Positive Pressure - Prevents dust and pollutants from entering
- Redundant HVAC - Multiple cooling systems with automatic failover
Fire Protection
Advanced Fire Suppression
- Early Detection - VESDA (Very Early Smoke Detection Apparatus)
- Gas Suppression - Clean agent systems that don't damage equipment
- Compartmentalization - Fire-rated barriers contain incidents
- Emergency Response - Direct connection to fire department
- Staff Training - Regular fire safety drills and procedures
Power Infrastructure
Electrical Safety
Redundant Power Systems
- Dual Grid Feeds - Multiple utility connections from different substations
- UPS Systems - Uninterruptible power supplies for instant backup
- Diesel Generators - Multiple generators with 72+ hour fuel capacity
- Automatic Transfer - Seamless switching between power sources
- Power Monitoring - Real-time electrical system monitoring
Electrical Protection
Safety Measures
- Surge Protection - Advanced surge suppression systems
- Ground Fault Protection - GFCI systems throughout facility
- Arc Flash Protection - Specialized equipment and procedures
- Emergency Shutoffs - Accessible emergency power disconnects
- Regular Testing - Monthly generator and UPS testing
Network Security
Infrastructure Protection
Network Safeguards
- DDoS Mitigation - Advanced attack detection and filtering
- Firewall Protection - Multi-layer network security
- Network Segmentation - Isolated customer environments
- Intrusion Detection - 24/7 network monitoring
- Redundant Connectivity - Multiple carrier connections
Data Protection
Your Data Security
- Encrypted Storage - Available for sensitive data
- Isolated VMs - Complete separation between customers
- Access Logging - All system access is logged and monitored
- No Unauthorized Access - Staff cannot access your data without permission
- GDPR Compliance - Full compliance with data protection regulations
Compliance & Certifications
International Standards
Verified Compliance
- NATO Accreditation - Approved for classified information handling
- ISO 27001 - Information Security Management
- ISO 9001 - Quality Management Systems
- ISO 14001 - Environmental Management
- ISO 45001 - Occupational Health and Safety
Regular Audits
Continuous Verification
- Annual Assessments - Third-party security audits
- Compliance Reviews - Regular certification renewals
- Penetration Testing - Quarterly security testing
- Vulnerability Scans - Continuous security monitoring
- Documentation Updates - Policies reviewed and updated regularly
Emergency Procedures
Incident Response
Emergency Protocols
- 24/7 NOC - Network Operations Center staffed around the clock
- Escalation Procedures - Clear incident response hierarchy
- Emergency Contacts - Multiple communication channels
- Backup Procedures - Automated and manual backup systems
- Recovery Plans - Documented disaster recovery procedures
Business Continuity
Continuity Planning
- Redundant Systems - No single points of failure
- Geographic Diversity - Multiple facility locations
- Data Replication - Optional off-site backup services
- Service Restoration - Rapid recovery procedures
- Communication Plans - Customer notification systems
Staff Safety
Personnel Security
Staff Protection
- Background Checks - Comprehensive screening for all personnel
- Security Training - Regular safety and security education
- Access Restrictions - Role-based facility access
- Escort Protocols - Visitor management procedures
- Emergency Training - Regular safety drills and procedures
Health & Safety
Workplace Safety
- Safety Equipment - Personal protective equipment available
- First Aid - Trained first aid responders on-site
- Emergency Medical - Direct connection to emergency services
- Safety Protocols - Comprehensive safety procedures
- Regular Inspections - Ongoing safety assessments
Customer Responsibilities
Your Role in Safety
Shared Responsibility
While we provide world-class physical security, you play a crucial role in data safety:
| We Provide | You Handle |
|---|---|
| Physical facility security | Account password security |
| Network infrastructure protection | Application-level security |
| Hardware monitoring | Software updates and patches |
| Environmental controls | Data backup strategies |
| Access control to facility | Access control to your systems |
| Power and cooling redundancy | Service configuration |
Best Practices
Recommended Actions
- Strong Authentication - Use complex passwords and 2FA
- Regular Backups - Implement automated backup strategies
- Security Updates - Keep your systems patched and updated
- Access Management - Limit and monitor user access
- Monitoring - Implement application and system monitoring
- Incident Planning - Have your own incident response plan
Facility Information
Location Details
ONI Datacenter - Lisbon, Portugal
- Address: R. 3 da Matinha A, 1950-326 Lisboa, Portugal
- Facility Type: Tier III+ datacenter
- Operating Since: 2010
- Total Space: 2,000+ square meters
- Power Capacity: 2MW+ available capacity
Contact Information
Emergency Contacts
- 24/7 Support: Open support ticket through client portal
- NOC Direct: Available through client portal
- Facility Contact: [email protected] (for physical access coordination)
FAQ
How secure is the datacenter compared to other facilities?
Our NATO accreditation means we meet the highest international security standards. Very few commercial datacenters achieve this level of certification.
What happens during a power outage?
Multiple redundant systems ensure continuous operation: dual grid feeds, UPS systems, and diesel generators with 72+ hour fuel capacity.
Can I visit the datacenter?
Yes, but visits require advance scheduling and escort by authorized personnel due to security requirements.
How is my data protected from other customers?
Complete isolation through virtualization, network segmentation, and physical separation of customer equipment.
What certifications does the facility maintain?
NATO accreditation, ISO 27001, ISO 9001, ISO 14001, and ISO 45001 certifications are maintained and regularly audited.
How do you handle natural disasters?
The facility is designed to withstand natural disasters with reinforced construction, redundant systems, and comprehensive emergency procedures.
Summary
Your Data is Safe
NATO-accredited security meets commercial reliability.
Our datacenter provides military-grade physical security, redundant infrastructure, and comprehensive safety measures. Combined with our 24/7 monitoring and rapid response capabilities, your data and services are protected by some of the highest security standards available anywhere in the world.
For detailed facility specifications, visit ONI Datacenter